When your certificate request has been approved by the RA and the certificate issued by the CA, the CA will send an email to inform you. The email will contain one vital piece of information about your certificate: the serial number which is a code that uniquely identifies your certificate in the GridCanada CA records. Using the same web browser you used to request your certificate, follow the Install My Certificate link on the CA Public Server page. On that page, enter the serial number shown in the email, select “OK” to download the certificate. If you have a master password set for the Software Security device (the browser certificate store), please enter it when prompted. The browser may not give any visible indication that a new certificate has been downloaded, but you will find out when you perform the next step: backing up your certificate. You will also receive a second piece of mail from GridCanada. This contains additional information on the certificate including an ID code to be used if you need to revoke the certificate. This second mail has been encoded using your public certificate, and so only you can read it using your private key. However, you must have your pk12 certificate installed in your e-mail reader for this to work. For example, if you use Thunderbird, import the pk12 file from above into the Thunderbird certificate store. Note; Thunderbird does not share its certificate store with Firefox. The details are e-mail client depend, and are not covered in detail here.